Terms of Use

Terms of Use

1.        general

1.1.     These Terms of Use (hereinafter: " Terms of Use ") govern the use of the website (as defined below) of Mimi Herbal Medicine Company, under an authorized dealer (hereinafter: " the Company ").

1.2.     The website serves as an online store for purchasing products (as this term is defined below), all subject to the terms and conditions detailed below.

1.3.     Any use of this website and the services offered therein from time to time (as defined below) is subject to the Terms of Use, indicates acceptance and understanding thereof and constitutes agreement on the part of the user to the terms detailed above and below. The user is therefore requested to read them carefully. If the user does not agree to the Terms of Use, in whole or in part, he is not permitted to use the website or the services offered therein.

1.4.     The Company reserves the right to change and update the Terms of Use, at any time and without prior notice or notification, in accordance with its sole discretion. These changes will become binding upon their publication on the Site. Any use of the Site will constitute renewed consent to the Terms of Use. The User is responsible for updating and monitoring any changes that have occurred in the Terms of Use. Any use or access to the Site constitutes acceptance of all changes. Please be sure to review the Terms of Use before using the Site.

1.5.     On some pages of the site, additional terms will be found, including the terms of the Company's privacy policy (" Privacy Policy "), product delivery policy terms and transaction cancellation policy terms .  Use of these pages is subject to both the general terms of use described here and the individual terms found therein. In the event of any inconsistency between the terms of use and the terms of the site or other information pages appearing on the site, the terms of use will prevail.

1.6.     The use of the masculine form is for convenience only; the Terms of Use should be read as intended for all genders. Everything stated in the singular should be read as if it were stated in the plural and vice versa, as the case may be.

1.7.     The headings in the Terms of Use are for convenience only and do not detract from what is stated in the Terms of Use.

2.        Settings

The following terms shall have the meaning set forth below, unless expressly stated otherwise:

2.1.     " The Site " website mimiherbs.com

2.2.     "The Device" – a computer, communications equipment (including the modem), telephone, cellular phone (including smart cellular phones) and any equipment, hardware and software that the user will use for the purpose of the user's use of the Services, as well as all functions associated therewith.

2.3.     " The Products " - nutritional supplements sold and marketed by the Company, as will appear on the Site from time to time.

2.4.     " The Services " – all services and information that the Site presents or offers to the User, as these may be updated from time to time, including the possibility of purchasing the Products, receiving information regarding the Products, the possibility of receiving additional information or data that may be of interest to the User, such as a newsletter , marketing messages, advice on treating fungus, courses, workshops, etc.

2.5.     " User " – anyone who uses the website, whether regularly or occasionally.

2.6.     " Use " – any use of the site, including browsing, browsing or purchasing on the site.

3.        Using the website

3.1.     The use of the Site is intended solely for the purpose of receiving the Services and in accordance with the rules detailed in these Terms of Use. The Site may not be used in any other manner or for any other purpose without the Company's express, prior written consent.

3.2.     The Company may change the website from time to time, its structure, appearance, contents, services and the availability of the services and contents provided therein, in whole or in part, without the need for prior notice.

3.3.     The user may use the site for private and personal purposes only. The sale of products is not intended for wholesale or resale, unless the user has received the company's prior written consent to do so.

3.4.     The user declares that he/she:

3.4.1.  Agree to all of the terms of use;

3.4.2.  He undertakes to use the site and all content available on the site in a manner that complies with all laws, for lawful purposes only and in accordance with these terms of use.

3.4.3.  He is an adult (over the age of 18) capable of performing legally binding acts under any law, including making purchases and entering into contracts with the Company, in a manner and to the extent consistent with the purchases he actually made. A minor (under the age of 18) or a person who is not capable of performing legal acts without the permission of a guardian, must obtain the permission of his guardian and in any case, use of the services provided on the site will be considered as if he had received the permission of his guardian.

3.5.     The user declares and undertakes not to perform the following actions (all or part) on the site or services:

3.5.1.  Impersonating any other person or legal entity using the services, including not filling in false or inaccurate information when performing actions on the site.

3.5.2.  Copy the website contents, embed them (on other sites, display them using a framing action ) ), create mirror sites ( mirroring ) ), sell, license, rent, lend or distribute the contents of the website in any way.

3.5.3.  Modify, create derivative works, reverse engineer or take any action to reveal the source files of the website software.

3.5.4.  Upload, send or transmit any material that contains any type of computer virus, or any other computer code designed to destroy, disrupt, or limit the use (including any use other than fair and reasonable use of the Site) of any of the computers, servers, hardware and software used by the Company for the purpose of providing the Services.

3.5.5.  Flood the servers through which the services on the site are operated with email, including spam . ).

3.5.6.  Modification, processing, adaptation, sublicensing, translation, sale, reverse engineering, disassembly or reassembly of any of the parts of the code that make up the site, as well as the above-mentioned actions regarding the hardware and software that are used for the provision of the services.

3.5.7.  Link to content on a website that displays it separately from the web page on which the content is located. When linking to web pages of the website, do not hide, block, disrupt or delete any information from the web pages of the website, as they are in their original form.

3.5.8.  Infringe in any way on copyrights, trademarks, or any other proprietary rights found on the site or within the services.

3.5.9.  Access the site or the content contained therein for the purpose of developing or creating a similar or competing service on the site, making commercial or for-profit use of the information on the site, or allowing any use of the information to third parties (whether for consideration or not), including by collecting details and information from the site.

3.5.10.     The website may not be used for the purposes of examination, scanning, automatic collection of information ( scraping). ), hacking operations ), hacking the site's security systems and any computer and communication system that serves it, interfering with the site's operation, bypassing the site's protection mechanisms, manipulating the site's activity, systematic access to the site's computers using automated software tools such as: ' bots' ' and ' crawlers ' ' and access to a feature or functionality of the site that is not intended to be accessible or is not documented.

3.5.11.     The Site may not be used for any activity that constitutes or encourages the commission of acts that constitute a criminal offense or civil wrong, or otherwise violates applicable law, including laws relating to deception, fraud, forgery, privacy protection, identity theft, computer intrusion, distribution of viruses and other hostile software, right of publicity, defamation, harassment, infringement of intellectual property rights, and obscene publications.

4.        The products on the site

4.1.     The presentation of products on the site and their offer for sale are at the discretion of the Company. The Company may update, add, replace and remove products at any time and at its discretion.

4.2.     The Company takes reasonable steps to present as accurate information as possible regarding the products. However, it is clarified that the images of the products displayed on the Site are for illustrative purposes only and do not bind the Company. If the User has any doubts regarding the features of any product, he may contact the Company for clarification before placing the order.

4.3.     Sales through the site are subject to the availability of the ordered product in stock. The company does not undertake to maintain stock of all products displayed on the site at all times, and there may be cases in which a product is displayed on the site or ordered by the user, but is not actually in stock.

5.        Show the price

5.1.     Product prices are as indicated on the website from time to time.

5.2.     Unless expressly stated otherwise, the shipping fees applicable to the entire order are in accordance with the rates set out in the company's shipping policy.

5.3.     The Company may update product prices and shipping fees from time to time, without prior notice. Therefore, discrepancies may arise between the price or shipping fees at the time the product is added to the shopping cart and their price at the time of purchase. If the prices or shipping fees are updated before the ordering process is completed, the user will be charged according to the updated prices. The price for which the user will be charged is the one provided to him at the time of completing the ordering process in a document containing the transaction details as detailed below. For the avoidance of doubt, the Company will not bear any liability arising from or related to such price discrepancies.

5.4.     As a general rule, no multiple discounts or benefits will be given on items sold on the site (unless otherwise stated).

6.        Joining the customer database

The site may allow you to join the company's customer database. Joining the customer database and its use is subject to the site's terms of use, including the privacy policy. During the registration process, the user will be asked to enter details and agree to additional terms related to registration. The provision of details and their use are subject to the site's privacy policy and the registration terms, available at

7.        Making purchases on the site

7.1.     Making a purchase on the site will only be possible subject to fulfilling the cumulative conditions detailed below:

7.1.1.  The user is an adult (18 years of age or older). If the user is a minor (under 18 years of age) or is otherwise not entitled to perform legal actions without the consent of a guardian, the user is hereby required to inform his/her designated guardian or parents (as applicable) of the Terms of Use and to obtain their prior approval for any activity, of any kind, within the framework of the Site. The designated guardian/parent is responsible for informing the user of the Terms of Use and for supervising his/her activity. Any activity performed by a minor on the Site will be deemed to have been consented to by the designated guardian/parent to the terms of use.

7.1.2.  During the purchase, the user provided his full name, address, a valid e-mail address that he owns, a valid telephone number for contact and additional details at the discretion of the company that are required for the purpose of placing the order. The user declares that by providing his e-mail address, he authorizes the sending and receiving of messages (including SMS) . ) by the Company or third parties (e.g. the courier company) in connection with the execution and delivery of the order. The user declares that messages sent by the Company or such third parties do not constitute "advertising" within the meaning of the Communications (Telecommunications and Broadcasting) Law, 1982. The Company is not responsible for any damage caused to the user as a result of entering incorrect details.

7.1.3.  The user provided details of a valid Israeli credit card issued by one of the recognized credit card companies, and the credit card company approved the order. The company may not honor certain credit cards or other payment methods at its discretion.

7.1.4.  The requested products are available in stock.

7.1.5.  The user confirmed the order, and also that he had read the terms of use and accepted them.

7.2.     Upon completion of the order, the user will be sent a confirmation of receipt of the order details, which does not constitute confirmation of the transaction .

7.3.     The credit card used to make the payment will be verified with the appropriate credit company, and upon receipt of the credit company's approval, an email will be sent to the user, in accordance with the contact details provided when placing the order, regarding confirmation of the purchase. In addition, a document will be sent to the user as required by law containing the transaction details (" Transaction Details Document ").

7.4.     It is clarified and emphasized that the actual purchase by the Company will only be made after the credit card company has received confirmation of the payment, in accordance with the procedures agreed upon between it and the relevant credit card company and subject to the availability of products in stock. If the purchase is not approved by the credit card company, for any reason, a refusal notice will be sent to the user at the email address provided when placing the order. In such a case, the user must contact the Company to arrange payment with the credit card company or to make the payment in another manner. Only after arranging the payment and receiving a transaction details document will the purchase be made. In the event that the user does not take action to arrange the payment within seven (7) days of receiving the refusal notice, the order will be considered as not having been placed.

7.5.     Placing an order on the site is tantamount to consenting to the sending of mailings in connection with the order. Therefore, from the date of placing the order until the date of delivery of the product, the Company may send the user update notifications via email or text messages regarding the status of the order, coordination of the delivery date and other updates relating to the order.

7.6.     In the event that after ordering a product on the site, it becomes apparent that the ordered product is not in stock for any reason, the Company will be entitled to not confirm the order, in whole or in part (only for products that are not available in stock) or will cancel it (as applicable) and send the user a notification thereof. In such a case, the customer will not be charged for the product ordered and found to be unavailable or will be credited (if already charged for it) based on the price actually paid for the product that was not supplied.

 

8.        Product delivery

8.1.     The products purchased by the user through the site will be delivered to him in accordance with and subject to the company's product delivery and shipping policy. To the extent that the user does not agree to any of the terms of the shipping policy, he must refrain from purchasing on the site.

8.2.     The products should be used in accordance with the instructions for use that appear on them. If necessary, consult a doctor. The products should be stored under controlled conditions in accordance with the instructions that appear on the product.

9.        Cancel order

Canceling an order or returning products will be subject to and in accordance with the company's cancellation policy at the following link. The user must be sure to carefully read the company's cancellation, exchange and return policy before making any purchase.

10.    Links to external sites

Some of the services may contain links to other sites, including links made by entities that advertise on the site. These links are intended for the user's convenience only. The use of information or other content found on external sites to which the link leads requires caution and careful examination. It is clarified that the Company has no control or right over the content found on these external sites. Furthermore, the Company does not bear any responsibility in the event that the user relied on or performed actions in accordance with what is found on these external sites. The links found on the site should not be interpreted as a recommendation, preference or approval to use the material or content or products appearing on the external sites. Furthermore, these links should not be interpreted as a guarantee of the reliability, accuracy or completeness of the information found on them. By clicking on the link, the user waives any claim or demand or claim against the Company for any damage or payment or loss that may be incurred by the user (to the extent incurred) as a result of reliance on or use of the information appearing on these external sites.

11.    Third-party services

11.1. The Site may include functions, aids, plugins, "widgets" or tools, which may be operated by third parties, lead to sites belonging to third parties, offer third-party services or offer various offers and promotions on behalf of third parties (such as a chat service with a representative) ("Third-Party Services"). The purpose of advertising Third-Party Services is to provide the User with access to information, products or services that may be of interest to the User or be useful to them, including in order to provide the User with various tools that may improve their experience of the Site.

11.2. The provisions set forth by that third party, including the terms of use and privacy policy of that third party, to the extent set forth, shall apply to the users' use of third party services. The provision of certain third party services may also be subject to and conditional upon an additional payment by the user, all as determined by the third party providing the service.

11.3. The Company will not bear any liability for damage, loss, financial hardship, emotional distress or any other damage of any kind or nature that may be caused to the user as a result of using or receiving third-party services, and the Company does not guarantee that these will be available continuously or at all.

11.4. The fact that the Company publishes links to those third-party services or to entities that provide third-party services, enables their use or receipt through the Site, or connects the User with a third-party service provider in any other way at the User's request, does not mean that it supports their operators, advertisers, or service providers that provide them, or that it is related to them in any way. The third-party services listed, advertised, appearing, or linked through the Site should not be interpreted as a recommendation, preference, or approval to use a service, material, content, or product that appears or is included in the third-party services, and the User must examine the third-party services with extreme care and make an independent and personal decision regarding the use of these services. In any case, the Company will not be responsible for the third-party services.

12.    privacy

Any use of the site is subject to and conditioned on acceptance of the company's privacy policy in full. If the user does not agree to any of the terms of the site's privacy policy, he must refrain from using it. The current privacy policy can be found at

13.    Intellectual property

13.1. The Company or the Company's licensors own all intellectual property rights in the Site (including the general structure of the Site, products and content related to them) or in any other content found on the Site (including text, graphics, software, photographs and other images, videos, sounds, trademarks and commercial symbols).  No part of the Terms of Use shall grant the User any rights with respect to intellectual property owned by the Company.  or of another third party, who has given the company permission to use them.

13.2. No part of the above may be copied, distributed, publicly displayed, publicly performed, transmitted to the public, modified, processed, created derivative works, sold or rented, whether by the user or through or in collaboration with a third party, in any way or means, whether electronic, mechanical, optical, photographic or recording, or in any other way or means, without obtaining prior written consent from the Company or the other rights holders, as the case may be and subject to the terms of the consent (to the extent given). This provision is also valid with respect to any processing, editing or translation made by the Company of content entered or submitted by the user to the website.

13.3. If and to the extent that such consent has been given, the user must refrain from removing, deleting or disrupting any notice or mark regarding intellectual property rights, for example – the copyright symbol ©, or trademark ®, accompanying the content that will be used by the user.

13.4. The trademarks and advertisements of advertisers on the site are the property of these advertisers only. They may not be used without the prior written consent of the advertiser.

14.    responsibility

14.1. The user agrees that use of the website is on an “as is” basis . "And the availability of the site will be "as is" - " As-Available" ", and the user will not have any claim, claim or demand against the company regarding the features of the site or the services and content on the site, their capabilities, limitations or their suitability for the user's needs. Browsing and using the site and its services, as well as viewing and relying on the content displayed on it, will be done at the sole and complete responsibility of the user.

14.2. The Company does not warrant the accuracy, completeness, updating, correctness, reliability, uniformity, quality, fitness for purpose, or originality of any content or information published on the Site.

14.3. The Company shall not be liable or responsible, directly or indirectly, in any case and under any legal theory, to the user, anyone on his behalf or any third party, for any damage or loss caused as a result of the information published on the site, from the use or inability to use the services or options appearing on the site or in anything related to them, the improperness or availability of the site and any other damage that may be caused to the user as a result of the use of the site, whether foreseeable or not. The above shall also apply in relation to any third-party service listed, published, appearing or linked through the site.

14.4. Without derogating from the generality of the foregoing, it is clarified that the Company cannot guarantee that the operation of the Site will be continuous, uninterrupted or error-free. It is possible that at certain times, certain areas, parts or content on the Site (including certain services), or the Site as a whole, will be unavailable (whether planned or not) or will be changed, removed or deleted by the Company, at its sole discretion, without providing any notice. The Company will not be liable to the User or to any third party in relation to any unavailability, change, removal or deletion of the Site or any areas, parts or content on the Site.

14.5. It is clarified that the Company's systems, by virtue of being based on software, hardware and communication networks, are exposed to the risks inherent in such systems, including malicious programming (viruses, Trojan horses, etc.), wiretapping of communication lines, hacking by hostile parties, phishing and other online fraud. The Company invests efforts in protecting against these risks, but despite this, complete blocking is not possible and damages or losses may occur due to the materialization of any of the risks, including the discovery or disruption of information transmitted or displayed on the site, including disruption of instructions/requests, unauthorized actions in accounts, disruptions in the operation of the site or in its response times, including non-execution, incorrect execution or late execution of an instruction/request, unavailability of the systems or any of their services, etc.

14.6. It is clarified that the services will be provided by the Company in accordance with the instructions of the User or the instructions of a person designated by him, subject to the Terms of Use. Therefore, in order to reduce the risk, the User must strictly adhere to the Company's information security procedures. The User must also immediately notify the Company of any case of concern about the misuse of the User's name or information about him.

14.7. For the avoidance of doubt, the information and content on the Site do not constitute a medical recommendation, including in relation to products, medical advice, a medical opinion or a substitute for consulting a doctor. The information appearing on the Site should be used with the necessary caution, and should not be considered instructions for self-treatment, diagnosis, medical indication or treatment recommendation, including in relation to products. In any case, and especially in a medical emergency, a doctor should be consulted. Any reliance on the information on the Site and its use will be made at the full and exclusive responsibility of the user and the Company will not bear any responsibility for this.

14.8. The user undertakes to bear responsibility for any violation by the user of the Company's terms of use and to indemnify the Company for any damage caused to it as a result.

14.9. Without derogating from anything stated in the Terms of Use, the Company will be exempt from liability for any damage, loss or expense that may be incurred by the User, directly or indirectly, as a result of any of the following events/factors:

14.9.1.     Information, data or service on the website that was not published by the company;

14.9.2.     Disruption of data or instructions, or non-execution or delayed execution of an instruction as a result of any malfunctions or disruptions in the communication lines or poor electronic or mechanical functioning, whether at the user's, the company's or any third party's through which the instructions and information are transmitted;

14.9.3.     Malfunction of any software or hardware present in the user's possession or any damage caused to the device as a result of using the site;

14.9.4.     Any loss of data;

14.9.5.     Disclosure and disclosure of information by the user to any third party, as a result of using the services or as a result of providing inaccurate information or as a result of transferring the user's device to another. The user undertakes to bear any damage, loss or expense incurred by the user or the company in connection with this.

14.9.6.     Damage of any kind that may result from any link to content from the site and any display or publication of such content in any manner or way. The user undertakes to bear any damage, loss or expense incurred by the user or the company in connection therewith.

14.10.                   It is clarified that the above does not detract from the user's responsibility regarding the user's device, including regarding its security. It is also clarified that certain actions performed on the device, such as "hacking" it, may compromise the security of the information and services, in addition to the fact that some of these actions are illegal and prohibited.

15.    Law and jurisdiction

15.1. The terms of use will be governed solely by the laws of the State of Israel.

15.2. In any dispute that arises between the parties, including a dispute in connection with the use of the site or in connection with the terms of use or services, the exclusive jurisdiction will be vested in the competent court in Tel Aviv-Jaffa.

16.    variance

16.1. The user may not transfer or assign or deliver in any way, directly or indirectly, to any third party the user's rights or obligations under the Terms of Use. The Company shall be entitled to assign, transfer or transfer its rights or obligations under the Terms of Use to any third party and the user shall have no claim in this regard.

16.2. In the event that the user encounters content that violates any law, he is asked to draw the company's attention to this by sending a message, detailing the infringing content and the nature of the violation, to the e-mail address: service@mimiherbs.com

16.3. No conduct by the Company shall be deemed a waiver of any of its rights under the Terms of Use or under any law, unless it is done expressly and in writing, and with the Company's approval.

17.    Contact us

For any questions or inquiries regarding the terms of use, you can contact the company's customer service during business hours 09:00 to 16:00, Sunday-Thursday, by email at service@mimiherbs.com or via Contact Us page.